FAQ

• The time it takes for your order to arrive is determined by your location. The delivery time is usually around 10 days. All orders are shipped from England via DHL, Fedex, or UPS. They are then delivered to the destination country’s local postal service.
• Our entire product line is sourced from our workshop in England. Because this is a long distance for some countries, delivery time could take up to ten days. To make up for it, we’ve decided to offer free shipping worldwide. You can choose Express Shipping if you want your order to arrive sooner.
• Take a look at our shipping page for further answers to all shipping related questions and a table of our average shipping times per location.

Our 30-day returns and refund policy is flexible and easy to use, giving our customers the peace of mind they deserve. Please contact our customer service team at [email protected] as soon as possible if you are unhappy with the items you ordered or if you received damaged goods.

You can rely on us to give you a satisfactory solution! Kindly recheck our Exchanges & Returns policy for more information on how to return items and request a refund.

We are extremely concerned about payment security. All of our transactions are completed in a secure environment using 256-bit SSL security encryption. All of your personal information and payment information is processed through the secure BLOCKCHAIN network, which is fully encrypted.

BLOCKCHAIN is a crypto payment technology industry leader that keeps track of all transactions 24 hours a day, seven days a week. We do not store any of your personal information on our website because we use BLOCKCHAIN for all of our transactions.

Absolutely! AWBStore embraces the power of cryptocurrencies and allows you to use Bitcoin as a secure and convenient payment method for all your purchases. Simply add your desired items to the cart, proceed to checkout, and select Bitcoin as your payment option. Follow the instructions provided to complete the transaction using your Bitcoin wallet.

AWBStore is committed to providing you with flexibility in payment options. In addition to Bitcoin, we accept Ethereum, USDT, Dogecoin, and various other cryptocurrencies. This broad range of accepted cryptocurrencies ensures that you have the freedom to choose the payment method that suits you best.

No, the Bitcoin exchange rate is subject to market fluctuations. At the time of your purchase, the exchange rate will be determined based on real-time market prices. This means that the equivalent amount of Bitcoin required to complete your transaction may vary slightly depending on the current exchange rate.

Yes, AWBStore values customer satisfaction and aims to provide a hassle-free shopping experience. If you are eligible for a refund according to our return policy, we will gladly process the refund. The refund amount will be issued in the equivalent value of the cryptocurrency you used for the original purchase at the current exchange rate.

At AWBStore, we prioritize the security and privacy of your personal information. We implement robust encryption protocols and follow industry best practices to ensure that your data remains protected during the payment process. Rest assured that your sensitive information is shielded from prying eyes and is not shared with any outside parties.

Yes, in order to make a cryptocurrency payment, you will need a digital wallet that supports the specific cryptocurrency you wish to use. Digital wallets provide a secure and convenient way to store and manage your cryptocurrencies. Ensure that your wallet is compatible with the cryptocurrency you intend to use and has sufficient funds available before proceeding with your purchase.

AWBStore does not charge any additional fees specifically for using cryptocurrencies as a payment method. However, it is important to note that standard transaction fees may apply on the blockchain network for processing the cryptocurrency transaction. These fees are typically negligible and vary depending on the cryptocurrency you are using.

If you accidentally send an incorrect amount of cryptocurrency for your purchase, don’t worry. Our dedicated customer support team is here to assist you. Please contact our support team as soon as possible with the details of your transaction, and we will work with you to resolve the issue and ensure that your order is processed accurately.

Currently, AWBStore only supports a single cryptocurrency payment per transaction. If you wish to use multiple cryptocurrencies, you will need to make separate purchases for each currency. This ensures clarity and simplifies the payment process, allowing us to provide you with efficient service and accurate order fulfillment.